Terms of Purchase

These Terms of Purchase apply to products ordered from Norevl, operated by Handan Hanwei Suda Network Technology Co., Ltd. They supplement our Terms of Service, Shipping Policy, Cancellation Policy, and Return & Refund Policy.

By submitting an order, you offer to purchase the selected products under these terms. Please read all product information and policies before checkout.

1. Product Selection

Our store primarily offers Christmas gifts and seasonal products. Product pages describe the item, price, available options, and other material details known to us. You are responsible for selecting the correct product, quantity, variation, and delivery information.

Images are intended to represent products reasonably, but screen settings and ordinary production variations may affect appearance. This does not permit a material difference from the description or limit rights relating to non-conforming goods.

2. Prices and Currency

Prices are shown in the currency displayed by the store or at checkout. Unless stated otherwise, product prices do not include shipping, taxes, duties, or other charges that are separately shown or lawfully imposed.

We may change prices for future orders. A price change will not alter an order already accepted, except where there is an obvious error and applicable law allows correction. Discounts are subject to their stated conditions and may not be combined unless expressly allowed.

3. Placing an Order and Contract Formation

An order confirmation acknowledges that we received your submission; it does not necessarily mean the order has been accepted. A purchase contract is formed when we accept the order by sending confirmation of acceptance, processing it for fulfillment, or dispatching the product, depending on the applicable checkout process and law.

We may contact you to verify information before acceptance. We may decline or cancel an order for a legitimate reason, including product unavailability, payment failure, suspected fraud, an obvious material error, an unavailable destination, purchase limits, or a legal restriction. If payment has been captured for a cancelled order, we will refund the cancelled amount.

4. Payment

Available payment methods are displayed at checkout. You represent that you are authorized to use the selected method and authorize the applicable charges. Payment may be processed by Shopify or another payment provider, and that provider’s terms may apply.

An order may be delayed or cancelled if payment is declined, reversed, disputed, or flagged for reasonable verification. We do not need full payment-card credentials to provide ordinary customer support, and you should not email them to us.

5. Taxes, Duties, and Import Charges

Taxes or similar charges collected through checkout will be shown before payment where the system supports that calculation. International orders may also be subject to customs review or lawful import charges that were not collected at checkout. Responsibility is determined by the checkout disclosure and applicable law.

We will not falsify customs declarations or mark a commercial order as a gift solely to avoid lawful charges.

6. Order Processing and Shipping

Orders normally require 1–3 business days for processing. After processing, the shipping options are:

Shipping method — Charge — Estimated transit time
Standard Shipping — $5.99 USD — 7–12 business days
Expedited Shipping — $11.19 USD — 3–7 business days

A merchandise subtotal of $55 USD or more qualifies for free Standard Shipping after discounts and before taxes, duties, and other charges, unless checkout must calculate the threshold differently under applicable law.

Shipping availability depends on the destination and products shown at checkout. Processing and transit estimates are not guaranteed arrival dates. We do not guarantee delivery before Christmas or another event. Our Shipping Policy provides further details about tracking, delays, customs, split shipments, and delivery issues.

7. Delivery Information

You must provide a complete and accurate shipping address. Contact us immediately if a correction is needed. We will try to help before processing, but we cannot guarantee changes after submission or redirect a package already in transit.

Risk of loss and title pass at the time required by applicable law. A carrier scan does not override a consumer’s legal rights where evidence shows non-delivery or misdelivery.

8. Cancellation and Order Changes

Email service@norevl.com as soon as possible to request cancellation or a change. We will make a reasonable effort to assist before the order enters processing or shipment, but a request is not approved until we confirm it.

If the order can no longer be cancelled, an eligible return may be requested after delivery. Full details are in our Cancellation Policy. Any mandatory withdrawal or cancellation right remains available.

9. Returns

An eligible return must be requested within 14 days after delivery. Eligibility is based on the actual item condition and reason for return. Change-of-mind items should generally be unused, unworn, unwashed, complete, and returned with original components, tags, and packaging.

Do not send a product to the company address or any other address without approved instructions. If the return is approved, we will provide the applicable destination and process. The Return & Refund Policy contains the complete terms.

10. Return Shipping

If a verified return results from our error or a qualifying damaged, defective, materially misdescribed, incorrect, or incomplete item, we will provide an appropriate solution and cover reasonable return shipping where required.

For a change-of-mind return, the customer generally bears return shipping costs unless mandatory law provides otherwise. Use appropriate packaging and retain tracking when arranging the return yourself.

11. Refunds

Approved refunds are generally issued to the original payment method. For returned products, we normally initiate the refund within 5–10 business days after the approved return has been received and inspected. Payment providers may require additional posting time.

Original outbound shipping is generally not refundable for a change-of-mind return, except where law requires otherwise. For our error or qualifying non-conforming goods, we will refund the amounts required by law. Promotional adjustments and partial returns will be calculated consistently with the disclosed promotion and applicable law.

12. Damaged, Defective, or Incorrect Orders

Inspect the package after delivery and contact us promptly if an item is damaged, defective, incorrect, or incomplete. Include the order number and reasonable evidence, such as photographs of the item, packaging, and shipping label.

Available remedies may include replacement, repair where appropriate, partial refund, full refund, or another remedy required by law. Do not discard relevant packaging while a claim is being reviewed unless it is unsafe to keep.

13. Product Availability and Purchase Limits

Products may be withdrawn or sell out. We may apply reasonable purchase limits to protect availability, prevent resale abuse, or address operational constraints. If we cannot fulfill a paid item, we will cancel and refund it.

14. Promotions and Gift Purchases

Promotion-specific terms shown with an offer form part of these Terms of Purchase. If a partial return causes an order to no longer satisfy a lawful and clearly disclosed promotion, the refund may be recalculated accordingly.

When sending an order to a gift recipient, you remain responsible for accurate delivery information. The recipient may contact us about delivery or a product issue, but we may need authorization or purchaser verification before changing the order or issuing a refund.

15. Resale

Unless we agree otherwise in writing, products are offered for personal use and ordinary gift giving, not commercial resale. We may decline orders that reasonably appear intended for unauthorized resale, subject to applicable law.

16. Consumer Guarantees and Statutory Rights

Nothing in these Terms excludes or limits a guarantee, warranty, cancellation right, conformity right, or remedy that cannot lawfully be excluded. If mandatory consumer law gives you a longer period, different allocation of costs, or more favorable remedy, that law prevails.

17. Liability

We are responsible for loss where liability cannot lawfully be excluded. To the maximum extent permitted by law, we are not liable for loss caused solely by inaccurate information supplied by the customer, unlawful use, or an event outside our reasonable control, except where the law assigns that risk to us.

We do not exclude liability for fraud, willful misconduct, or any other matter that cannot legally be limited. Any limitation is interpreted narrowly and subject to mandatory consumer rights.

18. Governing Law and Disputes

These Terms of Purchase are governed by the laws of the People’s Republic of China, without regard to conflict-of-law rules, while preserving any mandatory consumer law that applies in your place of residence.

Please contact service@norevl.com first so we can attempt to resolve a concern. A claim may be brought before a court with lawful jurisdiction, and nothing here prevents a consumer from using a forum or remedy protected by mandatory law.

19. Contact Information

Brand: Norevl
Company: Handan Hanwei Suda Network Technology Co., Ltd.
Address: Room 1, Building 3, Jindu Yangguangyuan, Jianshe Road, Feixiang District, Handan City, Hebei Province, China
Email: service@norevl.com
Phone: 13903105758