Privacy Policy

This Privacy Policy describes how Norevl, operated by Handan Hanwei Suda Network Technology Co., Ltd. (“Norevl,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit our Shopify store, place an order, contact us, or otherwise use our services.

The precise privacy rights available to you depend on where you live and the laws that apply. This policy should be reviewed alongside any cookie banner, consent tool, or data-sharing opt-out page displayed on the store.

1. Information We Collect

Depending on how you interact with the store, we may collect:

- Contact details, such as name, email address, telephone number, billing address, and shipping address;
- Order and transaction details, such as products viewed or purchased, order value, discounts, delivery method, returns, refunds, and communications about an order;
- Payment-related information, such as payment status, method, billing details, and limited transaction identifiers. Full payment credentials are generally processed by payment providers rather than stored directly by us;
- Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referring pages, approximate location, interactions, and cookie or similar technology data;
- Customer service information, including messages, photographs, videos, reviews, or other information you choose to provide; and
- Fraud-prevention and compliance information reasonably needed to protect transactions, enforce our terms, or meet legal obligations.

If you provide information about another person, such as a gift recipient, you should have authority to provide it and should share only what is necessary to complete the order.

2. How Information Is Collected

We may receive personal information:

- directly from you at checkout, through forms, or in communications;
- automatically through the store, cookies, pixels, logs, and similar technologies;
- from Shopify and service providers that support payments, delivery, analytics, security, customer support, or marketing; and
- from carriers, payment providers, fraud-prevention partners, and other parties involved in fulfilling or protecting a transaction.

3. How We Use Personal Information

We may use personal information to:

- process payment and fulfill, ship, track, cancel, return, or refund orders;
- provide customer support and respond to questions;
- maintain customer accounts and store preferences where those features are offered;
- detect, investigate, and prevent fraud, abuse, security incidents, or unlawful activity;
- operate, troubleshoot, personalize, and improve the store and services;
- send transactional messages, such as order and shipping updates;
- send promotional communications where you have consented or where otherwise permitted by law;
- measure advertising or store performance, subject to applicable consent and opt-out requirements;
- enforce our terms and protect customers, the business, and others; and
- comply with tax, accounting, consumer-protection, privacy, and other legal obligations.

Where required, we rely on an appropriate legal basis, which may include performing a contract, complying with law, pursuing legitimate interests that are not overridden by your rights, or obtaining consent.

4. Shopify and Service Providers

Our store is hosted on Shopify. Shopify processes personal information to provide the commerce platform and related services. Information may also be processed by providers that support payment processing, fraud screening, website hosting, analytics, marketing, customer service, and shipping.

We disclose only information reasonably necessary for the relevant service or another lawful purpose. These parties may act as our processors, independent controllers, or equivalent roles depending on the service and applicable law. Their own privacy notices may also apply.

The store owner must ensure that this policy matches the applications and services actually enabled in Shopify. If store settings, apps, advertising tools, or data-sharing practices change, this policy and related consent controls should be reviewed and updated.

5. Other Disclosures

We may disclose personal information:

- when you direct us to do so or consent;
- to complete a transaction or provide a requested service;
- to professional advisers, auditors, insurers, or corporate service providers under appropriate obligations;
- in connection with a merger, financing, reorganization, sale, or transfer of all or part of the business, subject to applicable law;
- to comply with a valid legal process or lawful government request; or
- when reasonably necessary to protect rights, safety, property, transactions, or the integrity of our services.

We do not disclose personal information in exchange for money as an ordinary business practice. Certain analytics or advertising activities may be treated as “sale,” “sharing,” or targeted advertising under some privacy laws. Where required, the store will provide consent or opt-out controls.

6. Cookies and Similar Technologies

Cookies and similar technologies may be used to keep the store functioning, remember selections, understand use, secure transactions, measure performance, and support advertising. Some technologies are necessary for store operation; others may depend on your consent or preferences.

You can use any cookie banner or privacy controls shown on the store. Browser settings may also block or delete cookies, but doing so can affect store functionality. Signals such as Global Privacy Control will be handled where applicable law requires and where technically supported.

7. Marketing Communications

Where permitted, we may send marketing messages based on your consent or another lawful basis. You can unsubscribe using the link in an email or by contacting us. Unsubscribing from marketing does not stop necessary transactional communications about an order, account, or service request.

8. Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and tax records, resolving disputes, preventing fraud, enforcing agreements, and meeting legal obligations. Retention periods vary by the type of record, transaction, legal requirement, and operational need.

When information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably practicable and legally permitted.

9. International Data Transfers

Because we operate online and use service providers in multiple locations, personal information may be processed outside your country or region. Those locations may have different data-protection rules. Where required, we use recognized safeguards or another lawful transfer mechanism.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of online transmission or storage is completely secure, so absolute security cannot be guaranteed. You are responsible for keeping any account credentials confidential and for notifying us if you suspect unauthorized use.

11. Your Privacy Rights

Subject to applicable law, you may have rights to:

- request access to or a copy of personal information;
- correct inaccurate information;
- request deletion;
- restrict or object to certain processing;
- withdraw consent without affecting earlier lawful processing;
- receive portable information;
- opt out of certain advertising, sale, or sharing activities; and
- appeal or complain to a competent data-protection authority.

To make a request, email service@norevl.com with the subject line “Privacy Request.” We may verify your identity and authority before acting. We will not unlawfully discriminate against you for exercising a privacy right. Some requests may be limited by legal exceptions, such as obligations to keep transaction records.

12. Children’s Privacy

Our store is intended for a general audience and is not directed to children who cannot lawfully consent to the processing of their information. We do not knowingly seek personal information from children in violation of applicable law. A parent or guardian who believes a child has provided information improperly may contact us to request review and deletion.

13. Third-Party Links

The store may link to websites or services operated by others. Their privacy and security practices are governed by their own notices. We are not responsible for third-party practices merely because a link appears on our store.

14. Changes to This Policy

We may update this policy to reflect changes in our practices, services, or legal obligations. The revised version will be posted with a new “Last updated” date. If required by law, we will provide additional notice or request consent for a material change.

15. Contact Us

For privacy questions or requests, contact:

Brand: Norevl
Company: Handan Hanwei Suda Network Technology Co., Ltd.
Address: Room 1, Building 3, Jindu Yangguangyuan, Jianshe Road, Feixiang District, Handan City, Hebei Province, China
Email: service@norevl.com
Phone: 13903105758

If applicable law gives you the right to complain to a privacy or data-protection authority, you may do so in the jurisdiction that has authority over your concern.